Enabling 2FA on PayConex

Two-factor authentication (2FA) adds an extra layer of protection to your PayConex account, ensuring that even if your password is compromised, your account remains secure. By requiring a second form of verification—a code generated by an app on your mobile device—2FA makes it significantly more difficult for unauthorized users to gain access.

In this guide, we’ll walk you through the steps to set up two-factor authentication for your PayConex account using a trusted authentication app. Whether you are new to 2FA or looking to enhance your account security, this guide will provide clear, step-by-step instructions to help you get started.

Two-factor Authentication Applications

Before making any changes to the user account within PayConex you will need a two-factor authentication application installed and set up on your mobile device.

There are a number of these applications available from various software companies, two that we can recommend are:

• Google Authenticator
  • Download for iOS
  • Download for Andriod
• Microsoft Authenticator
  • Download for iOS
  • Download for Andriod
• Yubico Authenticator (Yubikey USB Device Required)
  • Available for Linux, Mac, Windows, Android & iOS

Updating PayConex Account for Google and Microsoft Authenticator

To configure two-factor authentication for your PayConex account you must log in and navigate to the Settings tab. Here you will click the Manage Your 2FA link.

You will then be directed to a screen to turn on 2FA for your account. Select Yes and click Submit.

After enabling 2FA a QR code will appear. In the screenshot below it is blacked out for security purposes. Scan this QR code into the google authenticator application, enter the six-digit authentication code that appears in the application, and then click submit.

After submitting the code you will see the active 2FA key reflected on the page.

Updating PayConex Account for Yubico Authenticator

Before You Begin

• Make sure the Yubico Authenticator app is installed on your computer.

• Ensure your YubiKey is plugged into your computer. The Yubico Authenticator app requires it to generate authentication codes.

Steps

1. Log in to PayConex

   • Open your web browser and go to secure.payconex.net.

   • Log in using your account, username, and password.

2. Navigate to Settings

   • Locate the top navigation bar.

   • Click the Settings tab.

   • Select Manage Your 2FA to access the 2FA setup page.

3. Begin 2FA Setup

   • Look for the message: "2-Factor Authentication (2FA) is now required."

   • Review the on-screen instructions

   

4. Open Yubico Authenticator App

   • Launch the Yubico Authenticator app on your computer.

   • Click the + or Add Account button to start adding a new account.

   

5. Add Account to Yubico Authenticator

   • On the PayConex 2FA setup page, find the displayed QR code.

   • In the Yubico Authenticator app, select Scan QR Code.

   • Your computer will automatically scan the QR code shown the screen

   • The app will automatically configure the account settings.

   • Alternative (Manual Entry): If scanning fails:

     • Select Enter Manually in the app.

     • Enter these details:

       • Issuer: Bluefin

       • Account Name: Payconex.yourusername (replace "yourusername" with your actual username)

       • Secret Key: [the key shown on the PayConex screen]

       • Settings: Time-based, SHA-1, 30 seconds, 6 digits

     • Click Save or Add.

   • Once added, the app generates a 6-digit code.

   

6. Enter the 6-Digit Code

   • Return to the PayConex 2FA setup page.

   • Input the 6-digit code from the Yubico Authenticator app.

   • Click Submit to finish the setup.

   

7. Verify and Finalize

   • If successful, you’ll see: "Your 2-Factor Authentication has been successfully enabled."

   • Your account is now secure and listed as Payconex.yourusername in the app.

   • Continue using PayConex with enhanced security.

   

Additional Information

• Resetting 2FA: To change devices or reset 2FA, click Change Key on the 2FA setup page to generate a new QR code.

• Support: For issues, contact Bluefin Technical Support at [email protected] or check the how-to guide linked on the setup page.

• YubiKey Reminder: Keep your YubiKey plugged in when using the Yubico Authenticator app to generate codes.