All new users (system, key injection facility, partner and merchant) will receive their account credentials by email.
Follow the instructions in the email:
- Click the link in the email.
- Create a new password.
- Click Reset.
Passwords must contain one uppercase letter and one symbol character.
The Dashboard is the first screen you’ll see after logging in. You can also navigate to it by clicking the Dashboard tab any time. The dashboard displays a summary of your devices and other useful information organized in “tiles.”
The information displayed is dynamic based on the date range specified and includes the following information:
Number of transactions including count of successful and failed decryptions
Number of clients and their locations. (Partners user only)
Number of Devices by State
Shipped Devices by Type
Number of Devices Shipped by Device Type
Number of P2PE Manager users in your account monthly
Number of Devices by Location (active devices by country)
Number of Devices due for Attestation
Number of Transactions
Number of Transactions doesn't display for branded versions of P2PE Manager. Only Partner Level Users will have access to Transactions in their dashboard.
The Notifications banner displays as needed when alerts from the administrator are published. (Refer to Notification Management for information about creating notifications.) After reading a notification, you can select it and then click Dismiss to remove it. To hide the banner, click Continue. To review unread notifications, click the red notifications icon in the top right corner to see a list.
From the tabs at the top of the screen, you can access the following options.
Depending on your user role, you might or might not have access to all options.
Manage Users, Locations, Device Transfers and System Notifications
NOTE: Partners can additionally manage other functions.
Displays a summary of all devices.
Displays incoming shipments.
Displays a summary of transactions including encryption and decryption status.
POI Chain of Custody, Client Summary, Client Transaction Summary, Inventory Summary, User Report, Device Activity, Device Receipt, Daily Report and Decryption Totals.
NOTE: Partners can run additional reports.
Deploy equipment (order equipment and check device status.)
NOTE: Partners can additionally create equipment requests.
Retire all devices in your account so they cannot conduct transactions.
IMPORTANT: This option is restricted to Client Administrators.
Help files and videos.
Submit a help request online and review help contact information.
Updated 5 months ago