PayConex - 10.30.2024

In this release, we've introduced a series of updates, enhancements, and bug fixes designed to improve the overall performance, security, and functionality of the PayConex platform. The key changes span across enhancements to transaction processing, security improvements, and bug fixes addressing user-reported issues. Below is a summary of the key updates included in this release.

Key Updates and Enhancements

2FA Now Required for Users with Super Agent Permissions

Two-factor authentication (2FA) is now required for all Super Agent users to strengthen account security. This requirement will be gradually rolled out to other user roles in future releases. For early setup, please see our guide on Enabling 2FA on PayConex.

Automatically Locking Inactive PayConex User Accounts

User accounts inactive for more than 90 days will now be automatically locked, enhancing security.

New Decline Rate-Based Locking for Hosted Payment Forms

We’ve introduced a configurable security rule for Hosted Payment Forms (HPFs), which automatically locks the form if the decline rate exceeds a threshold. This helps prevent fraudulent activity. Please contact [email protected] for details.

Bug Fixes

Resolved Apple Pay & Google Pay Amex Transaction Declines on Elavon

Apple Pay and Google Pay transactions using American Express on Elavon are now processing successfully after resolving a decline issue.

HPF Security Enhancements to Prevent PAN Input

We’ve enhanced security to prevent raw credit card numbers from being entered into invalid fields, such as reportable fields or text inputs.

Optimized Accounts Page Load Time

We’ve improved performance on the accounts page by optimizing database indexes, resulting in faster load times.

RapidConnect Request Validation Fix

We resolved an XML validation issue in our RapidConnect integration, ensuring that transactions are processed successfully without errors.

Improved Settlement Processing Speed for Chase Paymentech

The Chase Paymentech settlement process has been optimized, reducing transaction settlement times and improving processing efficiency.

We appreciate your feedback and continued support. If you encounter any issues or have questions regarding this release, please reach out to our customer service team at [email protected].