In this release, we've addressed several key issues to enhance the functionality, performance, and security of the PayConex platform. Below is a summary of the key updates included in this release.

Key Updates and Enhancements

Improved ACH Transaction History

Previously, all ACH transaction types were displayed on the transaction history as ACH/SALE, even if they had been rejected by the real-time ACH verification system.

Here is an example:

Now, any ACH transactions that failed the real-time ACH verification will now now display as ACH/DECLINED in the transaction history.

Here is an example:

This also created usability difficulties when trying to specifically search for ACH transactions that had not been batched due to failing the real-time ACH verification. Now when searching within an account's transaction history ACH transactions can be filtered by the NOT BATCHED status. This will show any ACH transactions that were failed to be processed within a batch.

Streamlined EBT Card Processing

To ensure smoother processing for transactions PayConex will now bypass the LUHN check when an EBT payment is being made. This helps prevent unnecessary declines when an EBT card is used that doesn’t pass the typical credit card LUHN check.

Expanded Support for HSA/FSA Transactions

Our Elavon integration now includes support for HSA/FSA account types. Merchants can process healthcare-related transactions and split amounts across categories like prescription, vision, dental, and more.

Updated Notification System

All receipt/settlement emails and webhook notifications, including customer and batch settlement receipts, are now powered by an updated notification engine. If you experience any issues receiving notifications, please contact service@bluefin.com.

Bug Fixes

Anti-Fraud Scoring Transaction Records

Rejected transactions evaluated by Anti-Fraud Scoring now create entries in transaction tables, ensuring complete records for reporting and troubleshooting.

ACH Batch Report Corrections

Addressed an issue where ACH batch reports displayed transactions from unrelated merchants due to non-unique batch IDs. Reports now properly isolate transactions by merchant account, maintaining data accuracy and security.

Inactive User Locking Fix

Fixed a bug in the inactive user locking script that prevented administrators from re-enabling accounts through the PayConex portal. Administrators can now unlock inactive accounts directly without requiring infrastructure intervention.

Optimized Bulk File Processing

Implemented safeguards to limit bulk file processing to three files per account at a time. Processing times are now tracked accurately, and files are prioritized in ascending order by name for better stability and monitoring.

Enhanced Handling of Elavon FORCE Transactions

Resolved an issue where FORCE transactions in PayConex for Elavon stopped functioning after a recent certification update. The system now correctly processes FORCE transactions across all account configurations.

We appreciate your feedback and continued support. If you encounter any issues or have questions regarding this release, please contact our customer service team at service@bluefin.com.